Hafilat Card Balance: How to Check Your Smart Travel Credits Online in the UAE (2025 Guide)
In the fast-paced rhythm of Abu Dhabi’s public transport network, your Hafilat card is your golden ticket—literally. Whether you’re hopping on a city bus, catching a ride to Mussafah, or exploring the capital, staying on top of your Hafilat card balance is essential. No one wants to be left stranded due to an insufficient fare while the next bus pulls away.
In this guide, we’ll walk you through all the up-to-date methods to check your Hafilat card balance online and offline in 2025, including mobile apps, SMS services, ticket vending machines, and web portals—plus answers to the most common questions commuters ask.
What is a Hafilat Card?
The Hafilat card (Arabic for “buses”) is a rechargeable smart travel card issued by the Department of Transport in Abu Dhabi. It enables seamless fare payments across the emirate’s integrated public transportation network, including:
- Abu Dhabi city buses
- Suburban and intercity buses
- Mussafah and Al Ain routes
- Future connections to metro or tram systems
Think of it as your all-access pass to the UAE capital’s public mobility network—smart, contactless, and reloadable.
How to Check Hafilat Card Balance Online (Official Portal)
The most straightforward and secure way to check your Hafilat card balance online is via the official Hafilat website. Here’s how:
- Visit the official Hafilat portal on your device.
- Log in using your registered email and password.
- If you’ve forgotten your password, click on “Forgot Password” to reset it.
- Once logged in, go to the “Recharge Card” section.
- Enter your Hafilat card serial number, skipping the first two digits (“01”) as they are auto-filled.
- Click “OK” to display your remaining card balance.
This digital method is ideal for travelers who regularly top up online and want a centralized way to manage their travel funds.
📱 Check Hafilat Balance Using the Darbi App
Darbi, the official navigation and transit companion app for Abu Dhabi, also allows Hafilat card balance checks. Follow these steps:
- Download the Darbi app:
- Open the app and log in or register if it’s your first time.
- Tap the red circular “+” icon.
- Choose “Recharge Hafilat”.
- You’ll be redirected to the Hafilat card services screen.
- Enter your card number (again, omitting the starting “01”).
- Tap “OK” to see your balance instantly.
This method is mobile-friendly, fast, and perfect for on-the-go checks.
💸 How to Check Hafilat Balance via Payit App
If you prefer using a UAE digital wallet, the Payit app by First Abu Dhabi Bank (FAB) provides another user-friendly option to track your Hafilat card balance.
Here’s how:
- Download the Payit app:
- Install and log in (or register a new account).
- Go to the “UAE Bills & Recharge” section.
- Select “Hafilat” from the list.
- Enter your card’s serial number and a preferred username.
- Tap “Register Details”.
- Your balance and card info will appear on screen.
This method is best for commuters who already use Payit for other payments, such as Etisalat bills or Nol card recharges.
📩 Check Hafilat Balance via SMS
For those who prefer traditional methods or don’t have app access, SMS balance inquiry is a convenient offline alternative:
- Open your messaging app.
- Compose a new message with the format:
BAL 1234567890- Replace the number with your Hafilat card number.
- Send the message to 3009.
- You’ll receive a reply with your card’s current balance.
This service is typically free of charge and works with most UAE mobile carriers.
🏧 How to Check Balance via Ticket Vending Machines (TVMs)
If you’re near a bus station or terminal in Abu Dhabi, you can also check your Hafilat card balance using a ticket vending machine:
- Locate a TVM at your nearest station.
- Insert your card into the reader slot.
- Follow the on-screen prompts.
- Your current balance will be displayed.
This method is ideal when you’re recharging at a kiosk or station.
💡 Pro Tips for Managing Your Hafilat Card
- Check your balance before every trip, especially during peak hours or long-distance routes.
- Refill your card when the balance drops below AED 10 to avoid service interruption.
- Always double-check the serial number on the back of your card—it’s essential for any online check or app-based service.
🌐 Related Services on TheDubaiWeb.com
Looking to explore Abu Dhabi and beyond using your Hafilat card? Don’t miss our other in-depth guides:
Stay ahead of your commute with TheDubaiWeb.com—your trusted companion for UAE mobility and lifestyle insights.
Hafilat Card Balance – FAQs
What is a Hafilat card used for?
The Hafilat card is a smart fare card used to pay for bus rides across Abu Dhabi. It offers contactless and convenient payment for both city and regional travel.
Where can I find my Hafilat card number?
You can find your serial number printed on the back of your card. Be sure to skip the leading digits (usually “01”) when entering it online or in apps.
Can I check my Hafilat card balance online?
Yes, visit the official Hafilat portal, log in, and enter your card serial number to view your balance.
Which apps support Hafilat balance checks?
You can check balances using:
- Darbi App (navigation and public transport)
- Payit App (digital wallet by FAB)
Is there a cost to check my card balance?
No. All balance inquiry methods—online, app-based, SMS, and vending machines—are free to use.
How often should I check my Hafilat card?
It’s wise to check before every trip, particularly if your recent fare was deducted or your balance is under AED 20.
Final Word:
Your Hafilat card is more than a ticket—it’s your passport to affordable, efficient travel across Abu Dhabi. With multiple ways to check your balance, from mobile apps to ticket machines, you’re always in control of your transit journey. Bookmark this guide from TheDubaiWeb.com to ensure you’re never caught off guard at the bus stop again.
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